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Privacy Policy

Welcome to our website ("Chiaramello"). Please read our Privacy Policy carefully. It applies whenever you access the website and decide to browse on it and use its services, regardless of whether you purchase products or not. Please also read the General Conditions of Chiaramello, as they contain important information on both the privacy and security systems used by the website.

Information disclosure on Article 13 of Legislative Decree 196/2003 – additional to the information present on the website.

Data controller

The data controller of any data collected through this site is Chiaramello Industria S.r.l., with registered office in Italy, Via Montanera 14 – 12045 Fossano, (03622520041), certified email address, registered at the Chamber of Commerce of Cuneo at no. 304443 ("Chiaramello Industria "): it decides autonomously on the purposes and processing methods, as well as on the security procedures to apply to ensure data confidentiality, integrity and availability.
Optional or compulsory nature of providing data:
Providing your personal data that is requested on different collection occasions to Chiaramello Industria may be necessary to pursue the purposes stated in the specific information disclosure, or optional.
The compulsory or optional nature of provision is specified each time – with reference to the individual information required – at the time of each data collection, marking compulsory information with an asterisk (*).
Any refusal to disclose any of your data marked as compulsory to Chiaramello Industria results in the impossibility of pursuing the main purpose of the specific collection: this refusal could, for example, lead to Chiaramello Industria not being able to execute the Product Sales Agreement on Chiaramello or to provide the other Ancillary Services available on Chiaramello
Providing Chiaramello Industria with additional data to that marked as essential, is optional and has no effect on pursuing the main collection purpose (e.g. depending on the cases, using the website and its services or the purchase of products).

Data processor

Currently, some of the people in charge of processing your data are:
1. Luciano Chiaramello, who deals with processing data needed to carry out shipping, delivery and return of products purchased on our site;
2. VDU s.n.c. for processing data relevant to the management and maintenance services of Chiaramello Industria servers;
You may contact Chiaramello Industria at 0172641427 or by sending an e-mail to the following e-mail address: for any requirements you may have.

Your rights

You always have the right to obtain the processing confirmation or not of personal data concerning you, even if you are still not registered, and its communication in an intelligible form from Chiaramello Industria.
In addition, you have the right to obtain information from Chiaramello Industria on the origin of your personal data; its purpose and processing method; the logic applied in the case of processing carried out with the help of electronic instruments; the identification details of the data processor and data controllers; the indication of subjects or of categories of subjects to whom personal data may be communicated or who may become aware of it as, for example, data processors. All this information is contained in this Privacy Policy.
Furthermore, you always have the right to obtain the following from Chiaramello Industria:
a) updating, correction and/or integration of your personal data;
b) cancellation, transformation into anonymous form or the blocking of your personal data processed in violation of the law, including any data that does not need to be stored concerning the purposes for which the data was collected or subsequently processed;
c) declaration that operations referred to at letters a) and b), including their content, have been made aware, of those to whom the data has been communicated or disseminated, except in the event in which such fulfilment is impossible or involves the use of means evidently disproportionate compared to the protected right.
You have, however, the right to fully or partly oppose:
a) for legitimate reasons, the processing of personal data concerning you, although relevant to the collection purpose;
b) the processing or personal data concerning you, for the purpose of sending advertising material or direct marketing or for market research or commercial communication.
At any time you can freely exercise your rights by written request to Chiaramello Industria – to the postal address or to the e-mail address -, which we will timely reply to.
To ensure your personal data is always exact, updated, relevant and complete, please inform us of any changes made at

Article 130, paragraph 4, of Legislative Decree 196/2003

We would like to point out that the personal data protection regulation provides that Chiaramello Industria may use your data for direct sales of products similar to the ones you have already purchased, without acquiring the need of your consent and provided that you do not refuse such use of the e-mail provided.
The minimum information Chiaramello Industria is obliged to provide you with is state herein: for any further details concerning the processing of your personal data by Chiaramello Industria, please read this Privacy Policy carefully.

Our Privacy Policy in short

Our Privacy Policy is based on the following principles:
1. Processing data only for the purposes and according to the modes illustrated in the disclosure submitted when it was collected;
2. Using the data for purposes other than the ones the data was specifically disclosed for, only on the express consent of the user;
3. Making the data available to third-party companies only for instrumental purposes for the provision of the requested service and within the context of appointing a data controller; not disclosing, assigning or transferring data to third parties for their own processing purposes without the prior knowledge and consent of the users;
4. Replying to requests for data deletion, modification, integration and opposition to its processing for the purposes of sending commercial and advertising information;
5. Ensuring correct and legitimate data management, protecting the privacy of users, as well as applying suitable security measures to safeguard the confidentiality, integrity and availability of the data provided.

How and why we process your personal data

Personal data processing is mainly carried out with electronic and telecommunication means by Chiaramello Industria and by other persons who, suitably selected for their reliability and competency, carry out instrumental operations to pursue the purposes strictly connected to using the website, its services and purchasing products through the site (see the paragraph “Persons who may process your personal data”).
The specific purposes for which the data is processed is summarised each time in the disclosure under Article 13 of Legislative Decree 196/2003, which is presented when personal data is disclosed.
Generally, data is processed to provide the following services, available by accessing our website:
1. Registration to the site to use the relevant services;
2. Processing orders and related activities;
3. Payment management, including anti-fraud checks in the event of payment by credit card; in this case, the data provided during a purchase (name, surname, address, credit card number, delivery address if different to the invoicing one) may be send to the anti-fraud controller and then processed by him only for this purpose;
4. Managing your requests: which can be technical, commercial, on the progress of your orders and information requests in a broad sense;
In processing data that may, directly or indirectly identify your person, we try to respect a principle of strict necessity.
This is why we have configured the website in a manner that using your personal data is minimised: therefore, the processing of your personal data is excluded when the purposes pursued in individual cases can be achieved by using anonymous data (such as, in market research aimed at improving the services) or by other manners that allow the person concerned to be identified only if necessary or upon request of authorities and police force (for example, for data concerning traffic and your permanence on the website or your IP address).
Your data will be disclosed to third parties only with your express consent, except for the cases in which communication is mandatory by law or it is needed for purposes foreseen by law for the fulfilment for which no consent from the person concerned is required; in these cases, the data may be made available to third persons that will process it independently and only for the above-mentioned purposes (for example, in the case of requests made by the police or magistrates or other competent bodies, or to carry out obligations deriving from the contract concluded with yourself, as in the case of notifying the bank of payments for purchased products).
Any processing purpose other than the one specified for which you provided your data will be highlighted in the disclosure and will be pursued by Chiaramello Industria only after your express consent.
Moreover, there is processing that regulation foresees the exclusion of consent: for example, we inform you that Chiaramello Industria can process your personal data without obtaining your consent when this is needed to fulfil a legal obligation or when it is required to enforce contractual obligations (as in the case in which you have purchased products or have requested to use the Additional Services through the website).
It may occur that Chiaramello Industria has to process personal data of third parties that you communicated directly, for example, in the case in which you have purchased a product that must be delivered to a friend or when the person paying for the product is different to the person for whom the product is intended, or when the user intends to tell a friend about a service of Chiaramello
On these occasions, Chiaramello Industria will arrange for the disclosure provided for by Article 13 of Legislative Decree 96/2003 to be submitted to the third party when it enters your data in the archive, but it is your responsibility to obtain any consent of the person to whom the data is referred before communicating it to Chiaramello Industria and to inform them about this Privacy Policy, as you will be the only person responsible for communicating information and data regarding third parties without them having expressed their consent or for its possible incorrect or unlawful use (not by Chiaramello Industria).
We also inform you that the consent to these persons is not necessary when the data of this person is communicated to Chiaramello Industria for the conclusion of the contract with Chiaramello Industria, on behalf of the third party.
Chiaramello Industria reserves the right to eliminate the accounts and all relevant data in the case any illicit or harmful content is revealed about the image of Chiaramello Industria and/or its products or of third parties, or however, offensive content or which promotes illegal or defamatory activity, pornographic content, content that incites violence, that promotes discrimination regarding race, sex, religion and sexual orientation.

Persons who may process your personal data

Chiaramello Industria may avail itself of third parties to process your personal data, for certain activities. The third parties that are called to carry out this activity have been appropriately selected and have experience, ability and reliability and provide suitable guarantees of full compliance with current provisions on processing, including a data security profile.
Such third parties have been appointed data processors for this purpose and carry out their activities according to instruction given by and under the control of Chiaramello Industria. We regularly verify that the processors have timely performed their assigned tasks and that they continue to provide suitable guarantees of full compliance with the provisions on personal data protection.
Your data is then processed by our persons in charge for the individual services; the categories of persons that carry out these activities depend on the purposes for which the data was provided and are always indicated in the disclosure that we present you with when you provide your personal data.

Security measures

We use appropriate security measures to minimise the risks of destruction, loss-even accidental- of data, of unauthorised access or processing or non-compliant with the collection purposes stated in the Privacy Policy.
Nevertheless, Chiaramello Industria cannot guarantee that the measures used for the website security and data transmission and information on the site limit or exclude any risk of unauthorised access or loss of data by devices relevant to the user: we advise you to ensure your computer has suitable software to protect data transmission, both incoming and outgoing, (as updated antivirus systems) and that your internet service provider uses appropriate security measures for the transmission of data online (firewall and anti-spam filters, for example).

Links to other websites

Our site may contain links to other websites that may have absolutely no connection with us.
Chiaramello Industria does not control or carry out any monitoring of these websites and their content. Chiaramello Industria cannot be held liable for the content of these sites and regulations used by them, even concerning your privacy and the processing of your personal data when you are browsing. Please be careful when you connect to these sites, through the links on our site and to carefully read their conditions of use and privacy policies. Our Privacy Policy is not applicable to third-party websites. Our site provides links to these sites only to ease research and browsing and to facilitate hyperlinks on internet to other sites. Link activation does not involve any recommendation or message from Chiaramello Industria to access or browse these sites, nor any guarantee on their content, services or goods provided by them and sold to internet users.


If you would like to receive further information on how Chiaramello Industria processes your personal data, please write us an e-mail.
To know your rights and to always be up-to-date with protection regarding the processing of your personal data, we recommend you visit the website of the Data Protection Authority for personal data protection at

Applicable law

This Privacy Policy is governed by Italian law and specifically by the personal data protection code (legislative decree no.196 dated 30 June 2003) governing the processing of personal data – also stored abroad – by anyone that is resident or is based in Italy.
The code guarantees that the processing of personal data is carried out in compliance with fundamental rights and freedom and the dignity of the person concerned, with specific reference to confidentiality, personal identity and to the right to protect personal data.

Chiaramello Industria Privacy Policy changes and updating

Chiaramello Industria may completely or partly change or simply update the website Privacy Policy, also in view of the amendment of laws or regulations governing this matter and protecting your rights. The Privacy Policy changes and updates will be notified to users on the Home Page of the site as soon as they are adopted and will be binding as soon as they are published on the website. Therefore, please access this section regularly to check the publication of the latest and most up-to-date Privacy Policy.